
Home décor / omnichannel supplier
Artika
The official returns page names Costco, Home Depot, and Amazon as retail partners whose returns those retailers handle. The official CEO page names Marc Couture in Montreal and a 20-country, 300-product line from Saint-Laurent. That is a first-party retailer-and-marketplace conversation, not a vendor NetSuite migration pitch.
So what do I do now?
FOLLOW UP · Artika
Your official returns page names Costco, Home Depot, and Amazon as retail partners whose returns they handle themselves—where do those retailer and marketplace orders still need a person after they leave 800 boulevard Hymus in Saint-Laurent?
Who
Marc Couture · CEO & Co-founder
Follow up
Open on the official Costco / Home Depot / Amazon return split and named CEO. Ask where retailer and marketplace orders still need a person. Use the Twenty20 case only as an incumbent-signal footnote.
Ask sent
FOLLOW UP · Artika
The question is no longer waiting. Next move is follow up with Marc Couture · CEO & Co-founder.
Who to call
Marc Couture · CEO & Co-founder
First question
“Your official returns page names Costco, Home Depot, and Amazon as retail partners whose returns they handle themselves—where do those retailer and marketplace orders still need a person after they leave 800 boulevard Hymus in Saint-Laurent?”
Why this conversation
The official returns page names Costco, Home Depot, and Amazon as retail partners whose returns those retailers handle. The official CEO page names Marc Couture in Montreal and a 20-country, 300-product line from Saint-Laurent. That is a first-party retailer-and-marketplace conversation, not a vendor NetSuite migration pitch.
Open the public pageWhat the team can use
Open on the official Costco / Home Depot / Amazon return split and named CEO. Ask where retailer and marketplace orders still need a person. Use the Twenty20 case only as an incumbent-signal footnote.
Public signal
The official returns page names Costco, Home Depot, and Amazon as retail partners whose returns those retailers handle. The official CEO page names Marc Couture in Montreal and a 20-country, 300-product line from Saint-Laurent. That is a first-party retailer-and-marketplace conversation, not a vendor NetSuite migration pitch.